糖心视频

Inclusive Leadership

糖心视频

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Harness the power of diverse teams through inclusive leadership.

Evidence-based studies show that inclusive leaders create diverse and inclusive workplaces that in turn produce highly engaged employees and greater organizational performance.聽Leader鈥檚 play a critical role in setting the tone, the guardrails and driving accountability for their direct team culture and the overall culture for the organization. The session is designed to address and recognize common workplace biases, stereotypes, microaggressions and to identify inappropriate communication (verbal and non-verbal) between your current and future employees, colleagues and customers. It will provide leaders with the language and knowledge of how they impact and influence inclusion with their team culture.

Key Learning Outcomes

  • Gain a greater understanding of workplace diversity to help employees identify and begin to overcome things like their own unconscious bias.
  • Build a more inclusive work environment that will encourage team cohesion, and improve relationships among employees, vendors, partners, and customers.
  • Adopt a common inclusive language to ensure there is alignment and understanding for leaders and their teams.
  • Gain solutions and best practices for everyday interactions with colleagues, employees and customers.
  • Learn how to support employees with difficult conversations and improved communication.
  • Attract and retain more diverse talent across the organization and clientele.
  • Reduce the risk of poor reviews and experiences with your employees and customers.

Course Duration: 1 day | Continuing Education Contact Hours: 7

Instructor(s)

Zoe Mitchell (she/her)

Zoe Mitchell, an award-winning former corporate senior leader, exemplifies the transformative potential of inclusive leadership, placing a strong emphasis on fostering Psychological Safety within organizations. While the formal terminology of "equity and inclusion" may not have been prevalent in her corporate journey, Zoe's leadership style inherently embodied these principles, driving her success in surpassing key performance indicators (KPIs) and fostering organizational success.

Zoe's leadership approach has yielded remarkable results, including annual double-digit increases in employee engagement scores, significant reductions in errors and omissions, and the recruitment and retention of top-tier talent. These accomplishments underscore the pivotal role of cultivating Psychologically Safe workplace cultures, which ultimately benefit both the organization and its employees.

With a wealth of experience in building and leading high-performing inclusive teams, Zoe recognizes the crucial importance of Psychological Safety in enhancing employee well-being and driving organizational performance. Driven by a desire to make a broader impact, Zoe transitioned from her corporate career to launch Sharp Processes, a consultancy dedicated to empowering organizations to cultivate inclusive, thriving workplace cultures.

In her role as a consultant, Zoe collaborates closely with executives, leveraging DEIB best practices to develop customized training, workshops, assessments, and strategies tailored to each organization's unique needs. Specializing in fostering Psychological Safety, she implements supportive processes that create environments where every individual feels valued, respected, and empowered to grow their skills and contribute their best work. Zoe's expertise and insights are further encapsulated in her book, Inclusive Leadership Now, serving as a guiding resource for individuals aspiring to cultivate the essential qualities of successful inclusive leaders.


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