Advisory Board Research Impact Award

Leaders at 糖心视频鈥檚 business faculty have recognized a study that has implications for managers at global consulting firms for its practical impact.
Dr. Chansoo Park and Dr. Tom Cooper received the for 2022.
Their paper, , was published in a prestigious academic journal, the Canadian Journal of Administrative Sciences.
Dr. Park is an associate professor of international business. Dr. Cooper is a professor of strategy.
Dr. Yang Pok Rhee of Dong-A University in South Korea is a co-author on the study.
鈥淲e鈥檙e absolutely thrilled and deeply honoured to be this year鈥檚 recipients of the Advisory Board Research Impact Award,鈥 said
Dr. Park.
The researchers surveyed 172 consultants in subsidiaries of multinational management consulting firms in South Korea, lending 鈥渦nique authenticity and relevance to our research,鈥 said Dr. Park.
They concluded that tacit knowledge, or knowledge that is abstract and implicit, is critical in driving innovation performance in global consulting firms. However, this form of knowledge is under-valued.
Conversely, explicit knowledge creation doesn鈥檛 substantially impact innovation performance.
They also found that human capital has a negative moderating effect on the relationship between tacit knowledge creation and innovation but a positive effective when knowledge creation is explicit. The negative effect was stronger in senior consulting groups.
Interestingly, social capital didn鈥檛 have any moderating effects on knowledge creation capability and innovation.
Dr. Park and Dr. Cooper believe this finding means that firms should recognize the value of experience and be less prescriptive, allowing consultants to collaborate with clients to develop innovative solutions.
They also suggest that senior consultants may be more successful as managers while junior consultants may be effective innovators.
鈥淥ur research should encourage managers to prioritize tacit knowledge creation in recruitment and training processes,鈥 said Dr. Park. 鈥淲e believe our insights will help organizations maximize their innovative potential and gain a competitive edge.鈥
The business faculty鈥檚 advisory board is comprised of business and organizational leaders across a variety of sectors as well as members of the university community.
The research impact award recognizes practical research impact on teaching, practice or policy.